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Falmira · Support

Help & Support

Answers to common questions about Falmira — coffee reading, tarot, astrology & more.

How do coffee / tea / palm readings work?

Take clear, well-lit photos as guided in the app (for coffee: 2 cup-interior photos + 1 saucer photo). Falmira's AI analyzes the actual shapes and patterns in your photo and writes a personalized interpretation. If your photo doesn't look like a cup or palm, the app will warn you before using a credit.

What are Gold credits and how do I get them?

Readings cost a small amount of Gold. You get starter Gold on first install, one free reading every day, extra Gold from tasks (sharing, rating) and by watching short rewarded ads. You can also purchase Gold packages or subscribe to Premium (ad-free + monthly Gold).

Why do I wait for my reading?

Your fortune teller "prepares" your reading — it arrives in your Inbox within ~15 minutes. You can speed it up for 1 Gold, or leave the app; we'll notify you when it's ready.

Are the readings real?

Falmira's fortune tellers are AI characters. Readings are generated by artificial intelligence based on what's actually in your photos and profile, and are provided for entertainment purposes only — they are not medical, legal or financial advice.

How do I delete my data?

Your profile and reading history are stored on your device. Use Settings → Delete Account in the app, or simply uninstall the app. See our Privacy Policy for details.

Purchases & refunds

Purchases are processed by Google Play. To request a refund, use Google Play's refund flow (Play Store → Account → Purchase history). Subscriptions can be cancelled anytime from Play Store → Subscriptions.

The app misreads my photo — tips

Still need help?

Email us and we'll get back to you within two business days:
[email protected]